Where do you ship from?
All orders are shipped from the United States.
All articles
Shipping
Which countries do you ship to?
We ship to the following countries:.
When can I expect to receive my order?
You should receive your order in 5-7 business days. Orders shipped outside the US may take longer to receive due to local customs processing. All Crafted-on Demand items are made just for you. Most pieces ship within a week, but those that require ex
Is a signature required to receive an order?
A signature is required to receive your order.
Will I be charged import taxes to receive my order?
United States:. At the point of sale, Menē charges sales tax at checkout for orders shipped to states in the United States where it has a physical presence or where we have reached an economic nexus (exceeded a mandated dollar amount of sales and/or
How do I track my order?
You can track your order status in the Orders section of your Menē account dashboard. Once your order has been shipped, you will receive a shipment confirmation email containing the tracking information. You can also sign up for SMS or Facebook updat
Can I have my order held for pickup?
Orders cannot be held for pick up at a courier depot.
Are there any shipping addresses you do not allow?
We do not ship to post office boxes, post offices, courier depots, mail forwarding companies, hotels, or FPO/APO/DPO addresses due to shipper restrictions.
What if I'm not available to sign for my order?
The courier will attempt to deliver a package three times. If no one is available to sign for the package, it will be returned to us. To arrange a reshipment of your order, please reach out to [email protected].
Can I select a time for the delivery of my order?
We aren't able to schedule a delivery time for your order. Tracking information typically includes a delivery estimate. We recommend shipping to a location where someone is available on weekdays to sign for the delivery.