Our Menē Lifetime Guarantee enables you to exchange or sell your Menē jewelry at any time for its real-time value less a 10% Buyback fee. You can receive the value amount as Menē Credit, or deposit the amount to your PayPal account. Orders paid by Bi
The real-time value of your jewelry can be found in the My Collection section of your Menē account dashboard.
To initiate a Buyback, visit the Buyback section of your Menē account dashboard. Select Buyback to view all jewelry pieces eligible for a Buyback, then select one or more pieces you wish to sell. Select the address you want to ship your Buyback from,
Once your Buyback is approved, a prepaid FedEx shipping label will be emailed to you to securely return your jewelry and Certificate(s) of Authenticity. Your Buyback will be assayed within 7 days of receipt by Menē, and the funds will be issued to yo
Track the status of your Buyback on the Buyback section of your Menē account dashboard. The status will update as the Buyback is approved, shipped, received by you, received by Menē, and paid. This section will also show all historical Buybacks and r
The Buyback metal value is determined when the assay is completed.
Menē does not offer repair or resizing services at this time.